Well, not so much ripped off – more pissed off!!!
The techy is saying he can’t replicate the problem with the 19″ monitor – the 17″ won’t be back ’til Satdee and the laptop I bought was a complete dud and I won’t get a replacement until the middle (more like the end) of next week, so the upshot is I’m stuck having to use someone else’s laptop that has none of my graphics/audio progs so I”m now bored shitless. . .